Typically The gamer received one hundred sixty euros yet faced difficulties when trying to pull away the particular profits in purchase to their card. This Individual had experienced several drawback problems inside the particular past plus locates it irritating as this individual’d previously completed the particular confirmation process. Presently, he or she offers been requested to end upward being capable to wait with regard to his lender bank account assertion in purchase to end upwards being accepted before obtaining typically the payment. Despite 2 attempts using Nodapay via instant move, the particular deducted amounts had been never ever credited. We got advised the girl to make contact with the girl repayment provider plus refrain through producing any even more debris till the particular problem had been fixed. Nevertheless, credited to become capable to the girl lack of reaction to our queries, all of us have been unable to become in a position to further investigate the particular matter plus got to decline the complaint.

The Particular Player’s Downpayment Had Been Not Acknowledged

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Typically The player from Luxembourg asked for a disengagement fewer compared to 2 weeks prior to be in a position to submitting this complaint. Typically The complaint was declined because the player didn’t reply to our text messages and questions. The Particular player coming from Brazil has asked for a drawback much less than 2 weeks earlier in purchase to posting this specific complaint.

• In Spite Of a few of tries using Nodapay by way of instant transfer, typically the subtracted quantities had been never ever credited.
• The participant from Sweden is experiencing difficulties pulling out his winnings because of in order to continuous confirmation.
• The Particular Problems Staff designated typically the case as fixed in add-on to valued the participant’s cooperation.

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The player from Sweden is usually complaining concerning the lengthy verification method. The player through Germany offers deposited cash into online casino bank account, yet the particular cash seem to be in purchase to become misplaced. Typically The player through Philippines had the disengagement help back credited to end upwards being in a position to a third celebration deposit. Typically The participant through Usa Empire got the girl profits voided plus bank account obstructed credited to be able to not successful KYC verification. The Particular gamer coming from Germany acquired a cash back reward, in add-on to has recently been recommended to become in a position to complete the particular wagering specifications. Typically The participant coming from Germany is encountering difficulties withdrawing her winnings due to be in a position to continuing extra confirmation.

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The participant coming from Ireland documented that will typically the online casino was unresponsive after this individual won four,700 euros throughout a gameplay session. Consequently, the complaint has been shut down as unresolved, showing the particular shortage of transparency plus justness inside the on range casino’s activities. The player through Philippines had their bank account abruptly shut with out any type of description or reason offered. The Particular participant verified that the problem was resolved in inclusion to typically the accounts was reopened. The gamer from Philippines experienced earned €2970 at Platincasino nevertheless found out the girl account had been deactivated when she attempted to end up being capable to verify upon her withdrawal standing.

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After submitting all necessary paperwork regarding confirmation, which include an accepted bank statement, their drawback had been still declined due to alleged problems along with the particular financial institution assertion. Typically The issue was fixed following this individual resubmitted the particular bank declaration, major in purchase to a effective withdrawal request in purchase to the correct Australian visa card. The player verified receipt of the particular transaction, and the particular complaint was designated as solved.

• This Individual experienced not necessarily acquired any kind of replies coming from client support with regard to several weeks.
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She and then required a refund of the woman debris in inclusion to for her account to be in a position to be forever shut down again. Typically The Issues Team caused connection between the gamer in inclusion to Platincasino, making sure the online casino processed typically the return to an alternate lender bank account after first issues together with Revolut. The refund has been effectively acquired, in add-on to the particular account had been forever shut down.

The gamer from English Columbia experienced recurring disengagement rejections despite getting made effective debris plus verified his account details. This Individual had tried different disengagement procedures including credit score credit card, e-transfer, wire move, and crypto, but continuing to obtain unsatisfactory responses from consumer help. His bank bank account was confirmed, however he or she documented that their disengagement asks for had been either turned down or terminated without having obvious reasons. The issue remained conflicting as he or she do not really react to a muslim questions cookies general platin casino from the particular Issues Staff, which often led in buy to the particular rejection regarding the complaint. The participant through To The North Rhine-Westphalia experienced wagered free of charge spins at Platincasino plus had attempted to end upwards being capable to take away 100€. Regardless Of typically the drawback standing displaying as approved plus being completely validated, he had continued to wait for over a week with out virtually any response coming from customer support or email.

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• Regardless Of providing different verification files, typically the casino turned down their withdrawal requests due in purchase to demands for additional evidence for every deposit.
• Typically The gamer from Australia are not able to withdraw their own winnings due to be in a position to absent proof of income.
• The player from Germany had a pending disengagement regarding EUR 2550 that had been canceled because this individual attempted to withdraw in order to a various repayment method than the particular one used regarding typically the down payment.
• Both sides decided in purchase to hold out for a great e-mail from the license expert, zero additional update.

The Particular player maintained typically the alternative to reopen typically the complaint within the particular future when he or she chose to resume connection. Typically The gamer through The Country had already been trying to become able to take away funds with respect to 5 days nevertheless the on-line on line casino experienced cancelled it without supplying a reason. The player also noted that will these people have been not necessarily getting responses in order to their particular talk concerns. After the particular player’s conversation along with the casino, it has been uncovered of which typically the online casino experienced requested regarding extra confirmation with regard to another credit card applied regarding the last downpayment. The player got of sixteen withdrawals pending throughout about three confirmed disengagement procedures. The online casino contacted the particular player in add-on to he had been able to become able to pull away his money effectively.